Patient Satisfaction Survey

Dear Patient: We are committed to provide quality service. The purpose of this survey is to find out how you feel about your healthcare, and to obtain ideas of how we can improve to best meet your needs. This is strictly confidential. Please feel free to be open and honest with your answers. THINKING ABOUT YOUR HEALTH CARE FROM YOUR ORTHOPEDIC PHYSICIAN, PLEASE RATE THE FOLLOWING: (please mark one answer for each question)

Name (Optional):

Email (Optional):

Phone Number (Optional):

The ability to get through, by phone, to the person or department you want to reach:

The ability of the phone operator to direct your call correctly and efficiently:

The ability to arrange an appointment at a convenient time:

Convenience (close, easy to find) of the office location:

Our office hours:

Availability of parking at our office:

The friendliness, concern and courtesy shown to you by your Orthopedic Physician/PA:

The length of time you waited between making an appointment for routine care and the day of the visit:

Waiting time in reception area if you had a scheduled appointment:

Explanation of your condition and treatment options:

The amount of time spent with the Orthopedic Physician/PA during a visit:

The thoroughness of the examination and treatment:

Efficiency of the check-out process:

Friendliness and courtesy shown by our staff:

The comfort, appearance and cleanliness of our facilitites:

The helpfulness of our business staff in answering insurance and financial questions:

How satisfied are you with the overall quality of care and services you received from your orthopedic physician?:

The accuracy and clarity of billing statements:

The appropriateness of the fee for the value of services you received:

Would you recommend us to a friend?:

Yes

Maybe

No

CAPTCHA

Please re-enter the security code shown

What code is in the image?: *

Enter the characters (without spaces) shown in the image.

Category: Patient Forms, Patient Information

OSNC Newsletter Signup

Free orthopedics newsletter, directly to your email inbox

Orthopaedic Specialists of North Carolina generates a periodic newsletter detailing medical information relative to the practice of orthopedics. Our newsletter is currently transmitted directly to your email inbox. If you wish to receive our free orthopedics newsletter, please complete the information in the form below.

(Required fields are indicated by a red asterisk)

Category: Patient Forms, Patient Information

Patient Satisfaction Survey

Patient Forms

Patient Information

Locations

Services

OSNC News & Updates

Our Locations

OSNC Newsletter Signup

Free orthopedics newsletter, directly to your email inbox

Weekend Walk-In Clinic